Returns & Exchange Policy
Returns
Since these products come under the Intimate apparel category there will be No returns on these products.
Exchanges
The products can exchanged for correct size given that they are in perfect condition within 3 days of receiving the product. No exchange will be possible after that. Please make sure that the original product tag and packaging is intact when you send us back the product. Only 1 time Exchange is possible per order.
We can generate a reverse pickup for you (₹120 fee) or you can send us back the products at your own convenience. Kindly understand, Reverse pickups that are done by us takes time to reach back to us. If convenient, it would be better if you send it on your own. If there is any other concern, email us with your request, our customer care team will get back to you within 24 hours.
You can send us back the to product at your own convenience at our registered address:
The Active Story
J 45 B.K. Dutt colony Lodhi Road New Delhi - 110003
(Please provide the tracking ID on +91 9818043009 after sending it across)
Cancellation
Once an order has been placed on the website, changes to the order can only be made within 12 hours of placing the order. Once that time frame has passed the order can not be changed.
Whatsapp Number - +91 9818043009
Thanks
Team The Active Story
NIKI MEHRA
@nikimehra
Luxury Fashion Influencer Niki Mehra was spotted in our bestselling Ombre Rivet Swimsuit on her vacation
ASHNOOR KAUR
@ashnoorkaur
Fashion Influencer spotted in our Pink Net Overlay Swimsuit on her beach vacation
TRIPTI DIMRI
@tripti_dimri
Recent emerging sensation last seen in movie "Animal" was spotted in our Blazing Gold Swimsuit for an Ad campaign
Aditi Sharma
@officialaditisharma
Spotted wearing our Pink & Black Tie up Swimsuit on her vacation to Maldives!
AISHWARYA SHARMA
@aisharma812
Bigg Boss fame and Popular TV actress was spotted in our Marina Tie up Swimsuit for her Weekend Swims!
SUNAYANA FOZDAR
@sunayanaf
Sunayana was spotted wearing our Blushed Orange Swimsuit to her pool club!
KANIKA MANN
@officialkanikamann
Popular Punjabi Singer was spotted in our Abstract One shoulder bikini top in khatron ke khiladi , TV show airing on Colors
TANYA SHRMA
@tanyasharma27
Tanya Sharma was spotted in our Lilac One Shoulder swim paired with Knot skirt on her recent trip to Bali
