Kindly understand, Reverse pickups that are done by us takes time to reach back to us. If convenient, it would be better if you send it on your own. If there is any other concern, email/message with your request, our customer care team will get back to you within 24 hours.
You can send us back the product at your own convenience at our registered address:
The Active Story
J 45 B.K. Dutt colony Lodhi Road New Delhi - 110003
(Please provide the tracking ID on +91 9717681068 or info.theactivestory@gmail.com after sending it across)
Cancellation :
Once an order has been placed on the website, changes to the order can only be made within 12 hours of placing the order. Once that time frame has passed the order can not be changed.
Email ID: info.theactivestory@gmail.com
Whatsapp Number - +91 9717681068
Thanks
Team The Active Story